OpCon enables you to quickly automate workflows to reduce your IT staff’s burden. Most tasks can be automated in low code, without scripting to save time and resources. And through OpCon’s self-service options, business users can trigger automated processes at the click of a button. IA consists mainly of the deployment of robotic process automation […]

The success of a software project highly depends on the quality of the professionals and the way a multidisciplinary team is configured. In order to obtain good results, these two aspects should be present. While the PO liaises with stakeholders and thinks about product features from a business point of view, the TL’s concern is […]

How are artificial intelligence and machine learning being used to improve customer support? If you’re able to improve your call centre attrition rates, you can save your contact centre a lot of time and money, as well as improving the overall customer experience. Integrating ChatGPT in a conversational strategy that combines AI and the human […]